Hospitality Upgrade magazine – Spring, 2018
Author: John Burns
HOW TO CHOOSE A RESERVATION REPRESENTATION COMPANY
Hospitality Upgrade magazine – Fall, 2017
PERSONALIZING THE HOTEL RESERVATION PROCESS
Hospitality Upgrade magazine – Summer, 2017
DAY-USE HOTEL ROOM BOOKING OPTIONS – AN UPDATE
Hospitality Upgrade magazine – Spring, 2017
DAY-USE ROOM BOOKABILITY COMES TO THE WEB
Hospitality Upgrade magazine – Summer, 2016
THOSE OTHER SCREENS – THE ONES OUR STAFF USE
Hospitality Upgrade magazine – Spring, 2016
YOUR HOTEL: DESTINATION OR GATEWAY?
Hospitality Upgrade magazine – Summer, 2015
HOTEL SYSTEM VENDORS RUSH TO ADDRESS HOTEL’S NEW PRIORITIES
Hospitality Upgrade magazine – Spring, 2015
HOTEL GIFT CARD SURPRISES
Hospitality Upgrade magazine – Fall, 2014
EVERY CALL IS A WEBSITE FAILURE
Hospitality Upgrade Magazine – Spring, 2013