Hospitality Upgrade Summer, 2022
Author: John Burns
Shattering Silos – Strengthening Communication between Marketing & IT
Hospitality Upgrade Spring, 2022
Voice is dead! Telephone calls to book hotel reservations are a thing of the past – ancient history.
Hospitality Upgrade Fall, 2021
How the Pandemic Changed the Hotel Business
Hospitality Upgrade Summer, 2021
Managing Voice Reservations Operations in an Economic Downturn
Hospitality Upgrade Fall, 2021
Sorry, We Have No Experiences Worth Talking About At My Hotel. HOGWASH!
Hospitality Upgrade magazine – Fall, 2019
How Hotel Operators can Survive and Thrive in an Environment of Constant Change
Hospitality Upgrade magazine, Summer, 2019
The Evolution of PMS/CRS – What Will These Solutions Look Like in 2025?
Hospitality Upgrade magazine – Summer, 2019
Are You Sure? HEDNA Global Distribution Conference January 29-31, Austin
Hospitality Upgrade magazine – Spring, 2018
A SPA WITH A HOTEL: WHAT WOULD CHANGE?
Hospitality Upgrade magazine – Summer, 2018